Terms and Conditions

1. Acceptance of Terms

By accessing and using the services of Reddy Packers and Movers ("Company," "we," "our," or "us"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Service Description

• We provide packing, moving, and transportation services for residential and commercial purposes.
• All services are subject to availability and confirmation.
• Service dates and times must be scheduled in advance.
• We reserve the right to refuse service at our discretion.

3. Booking and Payments

• All bookings must be confirmed with advance payment as per company policy.
• Quoted prices are subject to change based on:
• Actual volume of goods
• Distance of transportation
• Additional services requested
• Accessibility of pickup and delivery locations
• Payment terms:
• Advance booking amount is non-refundable.
• Full payment must be completed before final delivery.
• Accepted payment methods will be communicated during booking.

4. Customer Responsibilities

• Provide accurate information about items to be moved.
• Declare any valuable or fragile items in advance.
• Ensure proper access to pickup and delivery locations.
• Be present or have an authorized representative during pickup and delivery.
• Remove or secure any valuable items not included in the moving service.

5. Company Responsibilities

• Provide professional packing and moving services.
• Handle items with reasonable care.
• Arrive within the scheduled time frame.
• Communicate any delays or issues promptly.
• Follow safety protocols and regulations.

6. Liability and Insurance

• Basic insurance coverage is included in our service.
• Additional insurance can be purchased separately.
• We are not liable for:
• Undeclared valuable items.
• Pre-existing damage.
• Items packed by customers.
• Force majeure events.
• Delays due to uncontrollable circumstances.

7. Claims and Damages

• Any visible damage must be reported immediately upon delivery.
• Claims must be filed within 24 hours of service completion.
• All claims must be supported with proper documentation and evidence.
• Resolution will be provided as per company policy and applicable laws.

8. Cancellation Policy

• Cancellations must be made at least 48 hours before scheduled service.
• Cancellation charges may apply as per the following:
• More than 48 hours: Full refund of advance payment.
• 24-48 hours: 50% of advance payment.
• Less than 24 hours: No refund.

9. Prohibited Items

• We do not transport:
• Illegal substances
• Hazardous materials
• Perishable items
• Valuable documents
• Cash and jewelry
• Live plants or animals

10. Service Modifications

• Any changes to the scheduled service must be communicated at least 24 hours in advance.
• Additional charges may apply for service modifications.
• We reserve the right to adjust service terms based on modifications.

11. Privacy and Data

• Customer information is handled as per our Privacy Policy.
• Data is retained only for service duration.
• No information is stored after service completion.

12. Force Majeure

• We are not liable for failure to perform services due to:
• Natural disasters
• Government actions
• Civil unrest
• Other circumstances beyond our control

13. Governing Law

These terms are governed by [Relevant State/Country] law and any disputes shall be subject to the exclusive jurisdiction of the courts of [City/State].

14. Amendments

• We reserve the right to modify these terms at any time.
• Changes will be effective immediately upon posting.
• Continued use of services constitutes acceptance of modified terms.

15. Contact Information

For any queries regarding these terms, please contact us at: [Contact Information]

16. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.